Which nuisance calls

You will receive text calls if you've been sent a text message and don't have a text enabled phone. An electronic voice will read the message out. Complain about nuisance calls and texts. Ask the BT Community. Contact us. How can I stop nuisance or scam calls? Marketing and sales calls - someone trying to sell you something. Scam calls - made by fraudsters claiming to work for us. Malicious calls - calls that aim to distress you. Stay calm and don't talk to the caller Don't give away any personal information or answer the phone with your name or number Keep your answerphone message short and to the point Keep note of these calls If you're getting abusive, threatening or obscene calls, then you should report them to the police.

Silent calls - when there's nobody on the line. Text calls - text messages sent to your home phone and translated into electronic speech. You can stop them by calling from the landline you're receiving them on. Was this answer helpful? Tell us how we can improve this article Select an option that apply: it's too long.

Most providers offer products, services and advice - much of which is free - to block unwanted calls or reduce nuisance calls. We've included some links to additional information from some of the UK's biggest phone companies. If your phone company isn't listed above you can check its website or contact its customer services department to discuss what more it can do to stop nuisance phone calls. If you're registered with the TPS, third parties are not allowed to call you but some companies still do so.

Third party marketing is when your details are sold on to numerous other companies for marketing purposes. If you've consented to receive marketing from a specific company then this organisation is allowed to call you - even if you've registered with the TPS. But, companies must stop calling you if you explicitly ask them to.

So if you're receiving phone calls which you find harassing, make sure you do request for them to take you off their call list. Key Information. If you fill in a form and have to enter your phone number, you can use trueCall Simply enter the phone number 88 88 88 88 as your phone number, and if the company calls a short recorded message is played:. I prefer not to be contacted by phone, so please contact me via my email address. Phone companies offer a number of services that can help block unwanted nuisance calls.

Some of these services are free but for some, monthly charges can apply, and may vary depending on what package you're signed up to. Services include caller display, which shows you the number of the person calling; incoming call blocking, which prevents selected numbers from getting through; and caller identification - or In an ideal world it wouldn't be necessary to use call blocking equipment, but this can protect you and older or vulnerable relatives from nuisance callers.

If they call without your permission, you can report them to the Information Commissioner's Office. This is because the law only applies to people not computers. You should talk to your telephone provider about how to stop these calls. Find out how to report a scam. Your call is likely to be free of charge if you have a phone deal that includes free calls to landlines - find out more about calling numbers.

If you still get nuisance calls 28 days after registering with TPS, it might be because you gave the caller your number. You might also still get calls from companies that don't follow the regulations. You can complain about companies that ignore the law on the TPS website. There are products to block some calls like international calls or withheld numbers but be careful they don't also block calls you want.

Ask your phone provider if they have a service to block some numbers, or you can install a call blocking device on your phone yourself. Ofcom has information about the different services your phone provider may have to tackle nuisance calls. Scams usually involve people being tricked into giving money.

If you think a caller is trying to run a scam, you should report it. This will let the sender know your number is active and they might send you more texts or call you. This will report the sender to your mobile network company. You can also report nuisance calls or texts to the Information Commissioner's Office. If you want to stop calls and texts from a charity, you should register with the Telephone Preference Service.

You can also contact the Fundraising Preference Service if you want to stop getting calls and texts from a charity registered in England, Wales or Northern Ireland. They'll tell them to remove your contact details within 28 days.