Why does consumer law exist

There is help available to protect yourself from scams, unsafe products, and unfair treatment from businesses. Skip to Content Skip to Sitemap. Home Consumers. Consumer protection There is help available to protect yourself from scams, unsafe products, and unfair treatment from businesses.

The Consumer Credit Act regulates credit card purchases but also gives you protection when you enter into a loan or hire agreement. It also gives you the right to a cooling off period. The Consumer Protection Act gives you the right to claim compensation if a defective product causes death, damage or injury.

The Consumer Protection from Unfair Trading Regulations protects consumers from unfair or misleading trading practices and ban misleading omissions and aggressive sales tactics. The Consumer Rights Act protects you in almost all purchases you make.

Here we explain what it means when buying goods or services. From 01 October you can claim compensation for certain types of poor service on almost all transport services, including mainline passenger rail services, coaches and ferry journeys. It governs your personal data rights, including the way companies handle your data and the compensation you can claim for misuse of your data. How you can use the Equality Act if a company discriminates against you and refuses, terminates or changes the terms of a service.

The Misrepresentation Act exists to protect consumers from false or fraudulent claims that induce you into buying something or entering into a contract. It also allows you to claim damages.

You have the right to expect the package holiday you paid for. This enables them to make the best choices based on their interests and prevents them from being mistreated or misled by businesses. Consumer protection policies, laws and regulations help increase consumer welfare by ensuring that businesses can be held accountable.

Businesses that are known to treat consumers fairly will gain a good reputation and become more sought after. This increases their profitability and competitiveness which will also lead to economic growth in the long run. Consumer protection policies, laws and regulations guarantee that businesses are kept in check.